Cancellation policy
CANCELLATION POLICY of www.nom4da.com
At NOM4DA, we aim to offer transparency and clarity in every booking. For this reason, we apply the following cancellation policy to all reservations made directly with us (website, phone, or email).
1. Free Cancellation
Bookings can be cancelled at no cost up to 15 days before the arrival date.
2. Cancellations Made Within 14 Days of Check-In
If a cancellation is requested 14 days or fewer before arrival, the booking will be considered confirmed and binding. During this period, no refunds will be issued and the full amount of the stay will be charged.
3. No Show
If the guest does not arrive on the check-in date and has not processed a cancellation, 100% of the total booking amount will still apply.
4. Reservation Modifications
- Date changes are allowed subject to availability.
- If the new dates have a higher rate, the price difference will be charged.
- If the rate is lower, the original price will be maintained.
5. Bookings Made Through External Platforms
Reservations made via Airbnb, Booking, or other platforms will be subject to the policies established by each platform.
6. Notification of Cancellations and Modifications
For a cancellation or modification to be valid, the guest must notify us through any of the following official channels:
- Through the link or dashboard of their own reservation.
- Via WhatsApp at the NOM4DA customer service number.
- By email at info@nom4da.com.
The request will be considered effective once NOM4DA confirms receipt of the message through the same channel used by the guest.
Last updated: November 5, 2025